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Welcome to the George.com Help Centre
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FASTER REFUNDS >>> NOW AVAILABLE FROM GEORGE.COM >>>
SEE HOW TO START A RETURN IN YOUR GEORGE.COM ACCOUNT
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anytime
Track your order
Arrange return
Extend collection date
Change your details
Personal details
Passwords
Card details
How can we help you?
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Take a look at our recommended topics that can help you find an answer quickly
Returns & exchanges
How do I return an order?
Arranging an exchange
What is your returns policy?
Exchanging clothing items in store
What can I exchange?
Refunds
When will I get my refund?
How do I get a refund?
What if I paid by PayPal?
What if I paid using an Asda gift card?
What if I paid using an eVoucher?
Tracking your order
How to track your order
How will I know my delivery is on the way?
How will I know my C&C is ready to collect?
About home delivery
My orders
Can I cancel my order?
There is an item missing from my order
Can I change my order?
I'm unhappy with a George product
I've received a damaged item
Why has my order been cancelled?
For anything else take a look through our help topics
Stock availability
Checking availability
Asda stores and Grocery Home Shopping
Click & Collect
Collecting a parcel from store
I can’t collect my order on time
Managing my account and passwords
Can I use my colleague discount on George.com?
How do I close my account?
I can’t sign in. What should I do?
Can I change my email or postal address?
How do I reset my password?
How do I manage my details?
How can I report suspected fraud on my account?
Ways to pay
Managing your gift card
Asda Flexible Payments account
Using Asda gift cards
Using eVouchers
What can I use to pay for my shopping?
About Asda gift cards
What happens if I return an item I bought with a gift card?
Orders from outside the UK
Can I order items for delivery outside the UK?
Help with orders from outside the UK
About George.com
George Rewards
Website, checkout, and access problems
How do I set up a George account?
Click and Collect
Do I need an account?
Is there a minimum order amount?
Anything else
Asda cashback credit card
VAT receipts
How do I get spare parts for furniture?
Marketing emails
Age-restricted sales
Privacy information
Technical support - electricals
Troubleshooting website, checkout, and access problems
Please
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if you can’t find an answer
Asda Money
Asda Mobile
Asda Opticians
Asda Tyres
ToYou
Gift Cards
Pharmacy
