Refunds usually take up to 14 days to process once we have your returned items back with us. However, due to Covid restrictions, your returns may take a little longer to get to us. Please bear with us and thank you for your patience.
We know our phone lines are busy right now, so if you still haven’t received your refund after this time, please send us a few details using this form, and we’ll get back to you as soon as possible.
Next time you need to return something, why not try our Faster Refunds option.