When will I get my refund?

Timescales for refunds can vary depending on how you chose to return your items to us. It’s quicker to start your return via your orders page, so please check out our Faster Refunds option next time.

If you haven’t received your refund within 14 days, please contact our WhatsApp team who are available Monday to Friday 8am to 8pm, Saturday to Sunday 8am to 6pm.

Alternatively, please get in touch by email, and we’ll get back to you as soon as possible.


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