Can I return my order on my Grocery Home Shopping delivery?

We are trialling the return of items via your Online Grocery Delivery driver in limited areas of York and Milton Keynes.

You can check if you are eligible for this service by asking your Online Grocery Delivery driver. Or you can log in to your Asda Online Grocery account and go to the How to Shop page. If you are eligible, you will see a returns section on this page. To use this service, your parcel must:

  • be 50x30x30cm or less in size
  • be securely packaged
  • have a returns label stuck to the outside of the parcel
  • only contain the items you wish to return
  • contain the completed returns slip inside.
Was this answer helpful?