How do I return an order?

At an Asda store

The quickest way to return items and get your refund is to start your return online. This service is free, so simply follow the steps on our Faster refunds page, then take your parcel into an Asda store.

Post Office

You can take your parcel to a Post Office (you can’t put it in a post box). Please note the Post Office will charge you for this service and we recommend you request proof of postage.

Complete the returns form that came in your original package. If you don’t have it, use this link to print a new returns form. Pop the form into your package, seal it, and address your package to:

Asda & George Online Returns Dept
Clipper Logistics
Broughton Industrial Estate
Newark
NG22 9LD

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