Can I cancel my order?

We are only able to cancel your order immediately after you notice an error, or you have changed your mind, i.e., within 15 minutes. You can do this by calling our Customer Service team

If it’s too late to cancel the order, don’t worry, you can refuse the parcel at the door or leave it at the collection point. It will go back to our warehouse for a full refund. You will receive an email to confirm your refund has been processed.

Was this answer helpful?