Clearing your cache and cookies

Clearing your cache and cookies can often help when there are issues accessing websites and trying to checkout.

Laptops and desktops

Hold Ctrl - Shift – Delete at the same time, and you'll see an option to clear your browser history. Or it may help to use an alternative browser such as Google Chrome.

iPad or iPhone

Open Safari, then select the bookmark tab, and you'll see an option to clear your browser history. Or you could try downloading the Asda Groceries app.

Android devices

Select bookmarks, history, and the 3 dots in the top corner, and you'll see an option to clear your browser history.

Was this answer helpful?