Ways to pay on George.com

What can I use to pay for goods on George.com?

We accept the following payment methods:

  • Debit and Credit cards (Mastercard, Delta, Maestro, Visa Electron, Solo and American Express)
  • eVouchers (see below)
  • Asda Gift Cards (see below)
  • Pre-paid Gift Cards (see below).

Using eVouchers

The process of applying an eVoucher to a George order is slightly different for registered and guest users. Please see the relevant section below.

Registered customers

If you are a registered user, your eVoucher will be saved to your account and will be available to use in the payment section of the checkout process.

  • Place the items you want to buy in your basket and click Checkout.
  • When you get to the payment page, select Apply a Voucher.
  • Select the eVoucher you want to use - the payment details will be updated with any outstanding balance due.

Guest customers

If you don't have an existing account, you can apply an eVoucher in the payment section of the checkout process.

  • Place the items you want to buy in your basket and click Checkout.
  • When you get to the payment page, select Apply a Voucher.
  • Enter your 10 or 16-digit eVoucher code.
  • Click Apply and the payment details will then update with any outstanding balance due.

More information

When you apply an eVoucher to your order, the full amount will be applied. However, if your order total is less than this amount the remaining balance will still be available for you to use on your next order. You can only use eVouchers for items bought on George.com, not in our stores, but you can add multiple eVouchers to the same order. Also, please note that eVouchers are only valid for 150 days from the date of issue and will be removed from your account when they expire. If you have returned an item for a refund, please see our refunds FAQ for how we treat eVouchers.

Using Asda Gift Cards?

To use a gift card you just enter the card details when you checkout by following the simple process on the payment page. Or, you can add a gift card to your account to use later - simply go to My Account, Manage My Vouchers, enter the 16 digit card number, enter the 4 digit PIN number and click Add. Gift cards with an available balance will be there for you to select on the payment page.

What happens if I return an item I bought using a gift card?

If you paid for all your order using your gift card, a full refund will go back on to the same gift card, so it's important to keep hold of this.

What happens if I used a gift card along with other methods of payment?

If you used multiple payment methods like a debit/credit card, or a George eVoucher as well as a gift card, your refund will happen in the following order:

1. eVoucher will be refunded first until its max value.
2. Followed by the gift card until its max value.
3. Followed by your payment card till its max value.

If you have a George Account

Your gift card balance will be available to spend from your George account. You'll see this under the voucher section of 'My Account'. If you placed your order as a guest checkout, then the refund will be available on the original gift card only.

For more information about Asda Gift Cards, visit the Asda cards website.

Using a pre-paid Gift Card

If you are using a pre-paid gift card from Visa, MasterCard or American Express at checkout, please note the following information:

  • It is important to check whether your pre-paid gift card needs to be registered with your name and billing address as some banks require this
  • Please note that your pre-paid gift card cannot be combined with other payment cards on a single order
  • A £1 authorisation will be made at the time of placing your order. This is to check the payment is valid. This authorisation is not a charge, however, some banks hold this until the authorisation expires.

Need to contact us?

Use the options below to get in touch.
Image   Give us a call

Is this answer helpful?