Do I have to spend the whole amount on my card in one transaction?
No. Any unused balance remains on the card until you spend it and you can spend the funds on your card in as many transactions as you like. If the items you buy come to more than the value on your gift card, you can pay the remaining balance with another payment method.
How do I use my gift card on the George.com site?
You can enter your gift card details when you checkout by following the simple process on the payment page. Or, you can add a gift card to your account to use later - simply go to My Account, Manage My Vouchers, enter the 16 digit card number, enter the 4 digit PIN number and click Add. Gift cards with an available balance will be there for you to select on the payment page.
What happens if I return an item I bought using a gift card?
If you paid for all your order using your gift card, a full refund will go back on to the same gift card, so it's important to keep hold of this.
What happens if I used a gift card along with other methods of payment?
If you used multiple payment methods like a debit/credit card, or a George eVoucher as well as a gift card, your refund will happen in the following order:
1. eVoucher will be refunded first until its max value.
2. Followed by the gift card until its max value.
3. Followed by your payment card till its max value.
If you have a George Account
Your gift card balance will be available to spend from your George account. You'll see this under the voucher section of 'My Account'. If you placed your order as a guest checkout, then the refund will be available on the original gift card only.
For more information about Asda Gift Cards, visit the Asda cards website where you can:
Register your gift card to protect it
Set up a new account
Log in to an existing account
Check your balance
Report a registered card as lost, stolen or damaged
View our Frequently Asked Questions for information and help
- View the terms and conditions of use.
Need to apply a pre-paid Visa, MasterCard, or American Express gift card?
If you want to apply a pre-paid Visa, MasterCard or American Express gift card, please click here for more information.
Are you a business looking to buy gift cards for staff?
For information about Asda Gift Cards and e-Gift cards for business, please visit asdabusiness.com
Any other questions?
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