Where is my George order?

Despatch information and order tracking

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For Asda groceries orders please click here.

 

When will I get confirmation that my George order has been despatched?

We will contact you when your order has been despatched. The timing of this depends on the delivery method you have chosen. There's more information below about these and details on how to track your order. Please note that sometimes we send items from the same order in seperate deliveries and each parcel may have seperate tracking information.

Click & Collect (Free)

  • Your order could be despatched up until 21:00 in the evening the day before your chosen collection date.

Standard delivery method (£2.95/£5.95)

  • Your order may not be despatched until 48 hours before the final 'delivered by' date in your confirmation email
  • Your order could be despatched up until 21:00 in the evening
  • Please note an exact date of delivery cannot be guaranteed if you have chosen standard delivery.

Next day (£4.50/£6.95)

  • Your order could be despatched up until 21:00 in the evening the day before your order is due for delivery.

Named day (£4.50/£6.95)

  • Your order will not be despatched until 24 hours before your chosen delivery date
  • Your order could be despatched up until 21:00 in the evening the day before your order is due for delivery.

Tracking your order after despatch

Please note that once your order has been despatched, it may take 24 hours for your tracking to become available. If you can't find tracking information this may be because some parcels, such as those delivered directly from the supplier, may not provide tracking.

Registered customers order tracking

1. Track your order here
2. Enter your registered email address and password.
3. Find the order you want to track.
4. Click Track Delivery.

Guest customers order tracking

1. Track your order here.
2. Enter your email address and order number.
3. Click Track Order.

Click & Collect

Your order may not be ready for collection up until 5pm on the day you have chosen. We will send you a Ready to Collect text message/email once it has arrived in store.

 

Home delivery

Our delivery times are 7am to 9pm Monday to Saturday. If our driver has missed you, please check any safe locations where the parcel may have been left.

 

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