Where is my George order?

How do I track my George order?

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For Asda groceries orders please click here.

 

After you've placed an order we'll keep you informed about the progress every step of the way, so please make sure your mobile number and email address are kept up to date.

It's worth noting - we sometimes send items from the same order in separate deliveries and each parcel may have separate tracking information.

Home delivery

  • Once you've completed your order and checked out, we'll email you an order summary
  • When your order has been despatched from our warehouse we'll send you an email with information you can use to track the progress. The email also includes details of the courier delivering to you. Parcels may be delivered up to 9pm on the estimated delivery date.

 

Click & collect

  •  Once you've completed your order and checked out, we'll email you an order summary
  • On the day of collection we'll send you an email or text when it's ready to collect from your chosen Asda store or Collect+ point. Parcels may be delivered to the Asda store up to 5pm on the collection date. Collect+ parcels may be delivered to the collection location up to 8pm.

 

How do I track my order?
Registered customers
1. Track your order here 
2. Enter your registered email address and password
3. Find the order you want to track
4. Click Track Delivery

Guest customers
1. Track your order here
2. Enter your email address and order number
3. Click Track Order

No tracking information available?
If you can't find tracking information, this may be because some parcels such as those delivered by Royal Mail can't be tracked. Or, if the item is being delivered directly from the supplier - some suppliers may not provide tracking.

If there isn't any tracking information available, please get in touch with our customer service team using the links below. Or if the item is being delivered directly from the supplier, please contact your carrier using the details they provided when arranging your delivery.

 

Need to contact us?
Use the options below to get in touch.

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