Where is my George order?

How do I track my George order?

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For Asda groceries orders please click here.

I've not had confirmation my order has been despatched

We'll keep you updated on the progress of your order once it's left our warehouse. Please note that we sometimes send items from the same order in separate deliveries and each parcel may have separate tracking information.

We are busy shipping orders in the evening so if you have not had contact to say your order has been despatched, please consider the following depending on what delivery method you have chosen:

Click & Collect (Free)

  • Your order could be despatched up until 21:00 in the evening the day before your chosen collection date.

Standard delivery method (£2.95/£5.95)

  • Your order may not be despatched until 48 hours before the final 'delivered by' date in your confirmation email
  • Your order could be despatched up until 21:00 in the evening
  • Please note an exact date of delivery cannot be guaranteed if you have chosen standard delivery.

Next day (£4.50/£6.95)

  • Your order could be despatched up until 21:00 in the evening the day before your order is due for delivery.

Named day (£4.50/£6.95)

  • Your order will not be despatched until 24 hours before your chosen delivery date
  • Your order could be despatched up until 21:00 in the evening the day before your order is due for delivery.

My order has been despatched but I have not received it

Registered customers order tracking

1. Track your order here
2. Enter your registered email address and password.
3. Find the order you want to track.
4. Click Track Delivery.

Guest customers order tracking

1. Track your order here.
2. Enter your email address and order number.
3. Click Track Order.

No tracking information available?

Please note that once your order has been despatched, it may take 24 hours for your tracking to become available. If you can't find tracking information this may be because some parcels, such as those delivered directly from the supplier, may not provide tracking.


Click & Collect

Your order may not be ready for collection up until 5pm on the day date you have chosen. We will send you a text message/email once it has arrived in store.

Home delivery

Our delivery times are 7am to 9pm Monday to Saturday. If our driver has missed you, please check any safe locations where the parcel may have been left.

 

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