Why has my order been cancelled?Print
Due to stock availability, there are occasions when we may have to cancel your order. We update our website daily with stock information. However, occasionally we may find that a product is no longer available in our warehouse when we come to pick your order. If this happens, we'll cancel your order and issue a refund.
We'll notify you of any cancellations by email as early as possible. Please make sure you keep your contact details up to date. To update your details please log in to your account.
Can I re-order a cancelled order?
We're sorry but currently we're not able to re-order any cancelled orders. However, we're working hard to make improvements so this can be done in future. If you'd like to place another order, please check our site again soon or visit one of our stores.
Need to contact us?
Use the options below to get in touch.