How do I exchange items I've bought online?Print
Exchanging items in a store
Whether you need to exchange an item for a different size or you'd like to swap for a different item, you can now pop in to a store to do this.
To exchange your items, please remember to take the delivery note that was included in your parcel with you. You need this as your proof of purchase. If any items were bought at full price that are now on sale, the difference will be refunded on to a Gift Card. Please note we're only able to offer in store exchanges for George clothing items.
Arranging an online exchange
If you're unable to get to a store you can also arrange an exchange for your George items by calling our Customer Service team on 0800 952 0101. Lines are open Monday to Saturday 7am to 11pm and Sunday 8pm to 10pm.
Unfortunately, we're unable to offer an online exchange for Click & Collect orders.
Calling from outside the UK?
If you're calling from outside the UK, please call +44 800 952 0101. Please note that our Customer Service team is English speaking and can only respond in English.
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