Amend or cancel a George order

Can I amend or cancel my George order?

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Amending an order

Unfortunately, once you've placed your order we're unable to change any of the details. However, when you have received your order you can return any unwanted items for a refund.

Cancelling an order

If we've not yet despatched your order, our customer service agents may be able to cancel this for you. This depends on the delivery method of the order. To check whether we're able to cancel your order, please call 0800 952 0101. Lines are open Monday to Sunday from 7am to 11pm.

Calling from outside the UK? - please call +44 800 952 0101 and note that our Customer Service team is English speaking and can currently only respond in English.

Order already sent?

If we've already sent your order, unfortunately we're unable to cancel it. However, you can refuse the delivery at the door and we'll return the order to our warehouse for a refund to be processed.

We'll keep you updated with the status of your return and will email you to confirm when your refund has been processed. Please ensure that your contact details are kept up to date in your Account.

 

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