How do Asda colleagues spend their points on George.com?

Asda Stars - What are Star Points?

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Asda star points are awarded to colleagues in recognition for an exceptional piece of work. 1 Star Point equates to £1 in value. Points can be used to purchase products listed on George.com

How do colleagues spend their points on George.com?

Before you can spend on George you are required to convert your star points to eVouchers. Once converted you:

  • Log on to George.com using the same email address which you used to register for Star Points
  • Add items to your basket
  • On the payment page, select Apply an eVoucher, type ASDA and click Validate
  • Enter your Walmart Number and Colleague Discount Card Number
  • Enter the eVoucher code in the Add eVoucher section and click Validate

What happens to Star Points/eVoucher if you want to return or cancel your order?

When a return or cancellation is processed, your Star Points will automatically be refunded as an eVoucher. This will be shown in the checkout when you are ready to place your next order. You will receive a refund email from George.com to confirm this.

Please note, eVouchers for refunded items/orders will expire after 90 days. It is your responsibility to spend them before they expire. Asda Stars Helpline are not able to provide a refund for expired eVouchers.

What happens to Star Points/eVoucher if you want to return or cancel your order?

Contact the Asda Stars Helpline. Helpline advisors will be able to cancel unless this has already been used (partial refunds are not available). Call 01865 893370 or email help@asdastars.com

 

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