Returning an Item

How do I return an item/s?


You can arrange your return online, simply:

1) Access the Order Details page by signing into your account, or using the link in your Despatch email or the Track your Order link at the top of the page

2) Select Return An Item

3) Select the Quantity and Return Reason

4) Choose a Return Option

5) Select Submit Return

6) Follow the instructions on how to return your item/s

If you would like to talk to us about arranging an exchange please call us on 0800 952 3003 (we are open between 8am and 8pm, 7 days a week. Calls are free from a BT landline, calls from other service providers and mobile phones may vary)

For more information please see our returns policy

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